Terms and Conditions

The Medicare Marketplace - SMS Terms & Conditions

1. Program Description: Text messages will be related to appointment reminders, short messages to obtain additional information needed for upcoming appointments

2. Frequency: Message frequency will vary.

3. Opt-out: You can cancel SMS service at any time. Just reply STOP. Once you reply STOP to us, we will send a message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

4. Help: If you are experiencing issues with the messaging program you can reply with the word HELP for more assistance, or you can get help directly at [email protected]

5. Interruption: Carriers are not liable for delayed or undelivered messages.

6. Cost: As always, message and data rates may apply for any messages exchanged with this number. If you have any questions about your text or data plan, contact your phone provider.

7. Privacy: If you have any questions regarding privacy, please read our privacy policy.

Office Locations

Find a Rochester NY Location Near You

 

East Side Location:

70 Linden Oaks Dr. Ste. 300
Rochester, NY 14625

 585-601-5000

 Mon-Fri - 9:00am - 4:00pm

 

West Side Location:

Walk In Appointments Available

2800 Dewey Avenue
Rochester, NY 14616

 585-601-5000

 Mon-Fri - 9:00am - 4:00pm

 

During the Medicare Annual Enrollment Period
of October 15th – December 7th, we have two additional locations:
By Appointment Only

 

Spencerport Location:

By Appointment Only

129 S. Union Street, Suite D
Spencerport, NY 14559

 585-601-5000

 Mon-Fri - 9:00am - 4:00pm

 

Churchville Location:

By Appointment Only

42 S. Main St. Suite F
Churchville, NY 14428

 585-685-2089

 Mon-Fri - 9:00am - 4:00pm